Key Outcomes
- Fully defined productised offering — vertical focus, target buyer, problem statement, and outcome promise
- Codified methodology with structured phases, activities, and deliverables
- Delivery playbook with templates, checklists, and quality gates for repeatable execution
- Pricing model and packaging — scope, timeline, and commercial structure validated against market
- AI-assisted delivery design — where AI enhances scoping, execution, and knowledge capture
- Live pilot engagement delivered to validate the offering with a real client
Tools & Technology
Our Approach
We apply human-centred design to the service itself — starting with the buyer and the problem they're trying to solve, not the capabilities you want to sell. This reframing is critical: productised services succeed when they're designed around outcomes, not inputs.
The sprint moves through four phases. First, we define the offering: the vertical, the buyer persona, the problem space, and the outcome promise. Second, we codify the methodology — turning your team's tacit expertise into a structured, repeatable process with clear phases, activities, and deliverables. Third, we build the delivery playbook — templates, checklists, quality gates, and AI-assisted workflows that make every engagement consistent and scalable. Fourth, we run a live pilot with a real client to validate the offering, refine the delivery, and capture learnings.
Technology accelerators are a critical differentiator. We use Forge to build the mini tools, dashboards, and client-facing assets that give your productised offering its edge — the tangible, tech-powered deliverables that set your offering apart from competitors still selling generic outputs. AI is embedded throughout — from AI-assisted scoping that adapts the methodology to each client's context, through to automated knowledge capture that feeds learnings back into the offering. By the end of the sprint, you have a market-ready productised offering, a proven delivery playbook, and a live reference engagement.
What's Included
- Offering definition workshops — vertical, buyer persona, problem framing, and outcome design
- Methodology codification — structured phases, activities, inputs, outputs, and decision points
- Delivery playbook creation — templates, checklists, quality gates, and operational workflows
- AI-assisted delivery design — identifying where AI accelerates scoping, execution, and knowledge capture
- Pricing and packaging strategy — scope definition, timeline structure, and commercial model
- Technology accelerator build — Forge-powered mini tools, dashboards, or delivery assets that give the offering its edge
- Go-to-market positioning and messaging for the productised offering
- Live pilot engagement delivered with a real client
- Pilot retrospective with refinements and scale-readiness assessment